The Kenya insurance industry is adapting, as it should, to the country’s circumstances. One result is that we are beginning to see more varied insurance packages then before. Take for instance the new kidnapping insurance from AIG. With the recent spate of kidnappings in the country, this could not have come at a better time. …
Monthly Archive
for: ‘November, 2009’
Are you dissatisfied with the Insurance Industry in Kenya?
Customer dissatisfaction with the insurance industry in Kenya has peaked. Could Kenyans possibly be more dissatisfied with this most essential industry? I think not. Customer dissatisfaction is nothing to sneeze at under the best of circumstances. Service providers are slowly but surely learning that “the customer is always right.” Insurance providers too need to acknowledge …
The Kenya Insurance Act Protects You
The Kenya Insurance Act (1984) is the Act that governs all matters insurance in Kenya. Its chief aim is to protect you – the insured – and make sure that insurance companies in Kenya are towing the line. The Kenya Insurance Act requires all insurance companies in Kenya to register. Any kind of insurance you …
College of Insurance Kenya: No better place to learn
There are two ways to look at the College of Insurance Kenya. The first is an institution where you can go to learn about the insurance industry in Kenya. The other is in the school of hard knocks. Lets begin with the more obvious of the two – the institutions of learning that produce insurance …
