An Insurance broker should not be confused with insurance agents. An agent works for one specific company and chooses policies from it. The similarity between them is that they both settle claims, work on a commission basis and structure policies.

How Insurance Brokers in Kenya Work

The brokers simply provide information. The best part of working with an insurance broker in Kenya is that you pay nothing at all, the service is free (the broker is paid by the company he or she represents). These brokers provide a number of services; they sell different kinds of insurance. A broker can bundle auto insurance with one’s home owner coverage which may result to lower premium rates.

Some of the brokers may also provide other financial services like assisting one in budgeting for customer’s children’s education.

The broker takes you through a list of the different types of insurance offered by different insurance companies. He or she will help you in choosing the cover that best suits you. The policies from different companies differ hence the need to take a look at the companies’ available.

Qualities of Best Insurance Brokers in Kenya

There are many imposters of insurance brokers in Kenya and their only aim is to dupe innocent people. Below are some of the things one should look in an insurance broker before undertaking the cover.

Knowledge- The broker should have sufficient knowledge of the types of policies available. They should be able to compare the difference between various policies from different companies. This knowledge will enable him or her give the customer proper advice in choosing the policies

Honesty- It is important since he or she should be able to state clearly the advantages and disadvantages of a certain policy. They should make the customers aware of the possible impacts or profits of choosing a particular policy. Since they are after commission they would use all kinds of traps to make one purchase the cover. Customers should hence beware.

Business ethics- The broker should stick to the business ethics something which not many of them do. When brokers adhere to the ethics, they never hide the disadvantages of a policy. Without the ethics, the person will polish the disadvantages of a certain cover to suit his personal gains.

Customer focused- The broker should be able to understand the customers’ requirements so as to advise him or her properly. Any broker failing to do so should is not in a position to advice a customer.

Benefits of using insurance brokers in Kenya

Independence- The brokers work with many companies on your behalf and are in a position to offer numerous options.

Dispute resolution- Problems may arise when obtaining the cover, however, with an insurance broker the problem is easily solved.

Affordability –Since they are compensated by the companies they represent, one does not have to pay separate fees for the services provided to them.

Using insurance brokers in Kenya is convenient since it saves one’s time and money. It is the easiest way to get an insurance cover.